Help from magicgenie.co.uk
Without doubt, the support that customers receive is the most important part of customer service and something we place second to none.
email firstname.lastname@example.org is the best way as it will generate a support ticket we can track and manage your request best.
Or via Twitter @magicgeniecouk
We aim to answer any response within 24hrs – but you’ll be pleased to know we’re normally a lot quicker than that!
Any distribution to our service we will post on updates on twitter about.
And it goes without saying that if you have any questions then we would be more than happy to hear from you.